Licensing and regulation
Pepperstone Group Limited holds an Australian Financial Services Licence (AFSL 414530) and is regulated by ASIC. We follow the regulatory processes and compliance standards that apply to our licence. Licensing does not reduce the risk of trading.
Client verification procedures
Every client is verified. This is designed to help prevent fraud, financial crime and unauthorised account access.
Capital adequacy requirements
We are required to hold minimum financial resources under our licence conditions.
Risk management and controls
We use internal controls designed to help identify and manage operational and financial risks.
Client verification procedures
Every client is verified. This is designed to help prevent fraud, financial crime and unauthorised account access.
Capital adequacy requirements
We are required to hold minimum financial resources under our licence conditions.
Risk management and controls
We use internal controls designed to help identify and manage operational and financial risks.
Client verification procedures
Every client is verified. This is designed to help prevent fraud, financial crime and unauthorised account access.
Capital adequacy requirements
We are required to hold minimum financial resources under our licence conditions.
Risk management and controls
We use internal controls designed to help identify and manage operational and financial risks.
Client verification procedures
Every client is verified. This is designed to help prevent fraud, financial crime and unauthorised account access.
Capital adequacy requirements
We are required to hold minimum financial resources under our licence conditions.
Risk management and controls
We use internal controls designed to help identify and manage operational and financial risks.
Segregated client funds
We hold retail client funds in segregated bank accounts with top-tier banks, separate from Pepperstone’s own capital. Keeping client money separate is designed to help protect your funds. It does not cover trading losses.
Client compensation scheme
If Pepperstone were to go into liquidation, segregated client money would be dealt with in accordance with the Corporations Act 2001 (Cth). Costs of the process may be deducted, and there is no guarantee that all funds will be returned.
Account and data security
We use account security measures designed to help protect your data and funds, including:
- SSL (256-bit secure sockets layer) encryption: Your information is encrypted whenever you log in or place a trade, keeping your personal and financial data private and protected.
- Two-factor authentication (2FA): An extra verification step that adds another layer of protection to your account, requiring a unique, one-time code from an authenticator app in addition to your password to log in.
- Fraud detection, anti-phishing measures, and privacy safeguards: We detect and act promptly on potential scams through an internal reporting system and a third-party software that performs routine crawls online.
Certified by industry-leading data security bodies
Risk management features
To help manage potential losses, risk management features are available across our platforms. They do not remove the risk of trading CFDs.
- Negative balance protection for retail clients ensuring you can't lose more than you deposit; so if your account goes negative, we will restore it to zero.1
- Automatic stop-out (MT4/MT5) that automatically closes your positions if your account equity falls to 50% or lower of the required maintenance margin.
- Advanced order types such as stop losses, take profits, trailing stops, margin alerts, and position sizing. Please note that these tools do not guarantee the prevention of losses.
Protecting yourself from online scams
Online scammers increasingly impersonate reputable brokers like Pepperstone to trick traders and steal personal information or funds. We're constantly evolving our technology to stay ahead of such threats but knowing what to watch out for is an important way to help keep your account secure.
Common scammer tactics
- Fake websites and social profiles: Scammers mimic Pepperstone branding to trick you.
- Phishing emails and unsolicited contact: Requests for login, payment, or personal info are never sent unexpectedly.
- Fraudulent offers: “Exclusive” promotions promising high returns, urgent warnings or investment opportunities are often fake.
How to stay protected
- Always check URLs and use our official channels.
- Never share login or payment details in unsolicited messages.
- Enable two-factor authentication (2FA) to add an extra layer of account security.
- Deposit and withdraw only
- Report suspected scams to us and your local authorities.
FAQs
Your money is held in segregated client accounts at top-tier banks, separate from Pepperstone’s own operational funds. This is designed to help protect your funds if Pepperstone faces financial difficulty. It does not protect you from trading losses. Pepperstone also operates under regulatory rules that apply to the handling of client money.
Segregation means your money is held in dedicated bank accounts, separate from the company’s own money. It is designed to help keep your funds from being mixed with Pepperstone’s operating capital. It does not cover trading losses.
We use industry-standard security measures, including 256-bit SSL encryption, secure login procedures, two-factor authentication (2FA) and fraud detection systems to help keep your personal data and account private.
Pepperstone Group Limited holds an Australian Financial Services Licence (AFSL 414530) and is regulated by ASIC. Regulation sets rules we must follow, including on client money. It does not reduce the risk of trading.
If Pepperstone were to go into liquidation, segregated client money would be dealt with in accordance with the Corporations Act 2001 (Cth). Costs of the process may be deducted, and there is no guarantee that all funds will be returned.
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1 Please note that guaranteed negative balance protection does not apply to you if you are classified as a Pepperstone Pro or as a Professional client.
2 Data for the Pepperstone Group, correct as of 1 March 2026.